We value your trust and are committed to protecting your privacy. Ilaaj Clinic™ Homeopathy adheres to strict ethical standards in gathering, using, and safeguarding any information you provide.

This privacy policy governs your use of the Ilaaj Clinic™ Homeopathy application (“Application”), www.ilaajclinic.com (“Website”), and other associated applications, products, websites, and services managed by the Company.

Please read this privacy policy (“Policy”) carefully before using the Application, Website, our services, and products, along with the Terms of Use (“ToU”) provided on the Application and the Website. By using the Website, Application, or services, or registering with us, you agree to this Policy and are legally bound by it.

If you do not agree with the terms of this Policy, do not use the Website, Application, our products, or avail of any of our Services.

Information You Provide

When you download and register for the Application or Services, you provide certain information, including (a) your name, age, email address, phone number, password, and your ward’s educational interests (if applicable); (b) transaction-related information when you make purchases or respond to offers; (c) information you provide when contacting us for help; and (d) information you enter while using the Application/Services/products, such as queries, discussions, and test participation. This information can be categorized as “Personal Information”, “Sensitive Personal Information”, and “Associated Information”.

We may use this information to contact you with important information, required notices, and marketing promotions. We will ask for more information if needed to personally identify or contact you.

We will not differentiate between who is using the device to access the Application, Website, or Services as long as the login credentials match yours. To ensure accurate information capture, it is essential to log in using your own credentials.

You have the option not to provide Personal or Sensitive Personal Information. You can also withdraw your consent at any time by contacting us in writing. However, withdrawing consent may prevent further use of the Application or Services.

Automatically Collected Information

The Application/Services/products may automatically collect certain information, including the type of mobile device you use, device unique ID, IP address, mobile operating system, browser type, and usage patterns. We may also collect relevant information as per the permissions you provide.

We use an external credit card processing company to bill you for goods and services. These companies do not retain, share, store, or use personally identifiable information for any other purpose.

Use of Your Information

We use collected information to analyze trends, conduct research, administer the Application/Services, learn about user patterns, and gather demographic information. Aggregated data may be shared with external service providers to improve our offerings. Personal information may be used to provide personalized content and enhance your experience.

We do not sell, trade, or rent your information to third parties unless authorized by you. We may provide aggregate statistics to reputable third parties, but this information will not include personally identifiable details.

Ilaaj Clinic™ Homeopathy may send you email notices or contact you to communicate about our Services, products, and benefits.

Disclosure of Information

We may disclose information:

• As required by law or to comply with legal processes.

• To enforce ToU and investigate potential violations.

• To protect our rights, safety, and that of others.

• With trusted service providers working on our behalf under strict confidentiality agreements.

• To protect against harm to rights, property, or safety as required or permitted by law.

• For behavioral analysis and personalization by third-party service providers.

Information related to minors provided by you is deemed to be given with the consent of the minor’s legal guardian.

Access to Your Personal Information

We will provide means for you to ensure your Personal Information is correct and current. If you have filled out a user profile, you can access and change it through our Application/Services/Website/products. We adopt reasonable security measures to protect your password.

Cookies

We use cookies to identify your browser, track preferences, help you log in faster, and determine user trends. This data helps improve our offerings. Most browsers accept cookies by default, but you can reset your browser to refuse cookies. Some features may not function properly if cookies are disabled.

Links

Our Website may contain links to other sites. We are not responsible for the privacy practices of these sites. We encourage users to read the privacy statements of every website that collects personally identifiable information. This Policy applies solely to information collected by our Website.

Alerts

We may alert you by email or phone (SMS/call) about new service offerings or other useful information.

Public Forums

Information you post on public forums, such as comments, messages, files, and photos, will be available to all users and in the public domain. Sharing such information is done at your own risk.

Security

We take safeguarding your information seriously and implement physical, electronic, and procedural safeguards. However, no security system can prevent all potential breaches.

Retention of User Data

We retain user data while an account is active and for at least three years afterward, subject to legal and business requirements. We may adjust retention periods to comply with legal requirements or free up storage space.

Log Information

Our servers automatically record information your browser sends when you visit our Website, including web requests, IP addresses, browser types, browser languages, dates and times of requests, and cookies that may uniquely identify your browser.

User Communications

When you communicate with us via email or other means, we may retain those communications to process your inquiries, respond to requests, and improve our Services.

Changes to this Policy

As the Company evolves, our privacy policy will be updated to cover new situations. Regularly review this Policy for any changes. Continued use of our services implies acceptance of all changes.

Consent

By registering with us, you consent to our collection, processing, storing, disclosing, and handling of your information as set forth in this Policy, now and as amended. All processing of your information will take place in India and comply with Indian data protection laws.